In order to provide for the health and safety of our staff and the public we serve, some sections and services of the Barnstable Police Department will be open to members of the public for routine business matters on an appointment only basis. This will allow for adequate social distancing protocols, help to prevent the potential spread of the COVID-19 virus and provide our staff and members of the public a safer environment in which to work and do business.

As always, our dispatch center and police desk will remain staffed 24 hours a day and available to provide emergency services to the public as needed.

Our village stations located on Main St in Hyannis and in Marstons Mills at the intersection of Rte 28 and Osterville-West Barnstable Rd will be closed to the public until further notice.

To schedule an appointment with a member of our staff please call our main number at 508-775-0387 and following the voice prompts to the appropriate person, division, or section. To speak with an officer on duty please call 508-775-0387, ext# 8. You can also access our website at to contact various divisions and staff members of the Department, send us emails, or contact us via Facebook Messenger; however, always call 911 for emergency services.

Our Records Division will also be operating by appointment with a reduced staff and hours. Please contact Records Supervisor Kathleen Hinckley at 508-775-5466 or  to arrange for an appointment or to do the following:

  • Obtain a copy of an incident, accident, or arrest report
  • Pick up property or evidence
  • Ask questions about other records related inquires or matters

Firearms licensing services will be provided through the state approved mail in or Barnstable Police Department lobby drop off. For more information go to Records Division tab, locate the Firearms Licensing (COVID-19) in the drop down. 

If you have an emergency….DIAL 911.

Link to Massachusetts Department of Public Health COVID-19

Link to Town of Barnstable Heath Department COVID-19 UPDATES